Terms & Conditions

Welcome to Naps & Snoozes. By using this website or booking any of our services, you agree to the following Terms & Conditions. Please read them carefully.

1. Services Provided

Naps & Snoozes offers baby and toddler sleep support services, including consultations, evaluations, personalized sleep plans, and follow‑up guidance. All services are educational and supportive in nature and are not medical advice.

If you have medical concerns about your child’s health or sleep, please consult a pediatrician or healthcare provider.

2. Payments

Payment is required at the time of booking unless otherwise stated. Services will not begin until payment is received. Promotional pricing may change at any time without prior notice.

**All prices are listed in USD for clients in the United States and in MXN for clients in Mexico. Prices may vary by country due to differences in market conditions and currency. and may change at any time.

3. Cancellations & Rescheduling

You may reschedule your session up to 24 hours in advance at no additional cost.

Cancellations made less than 24 hours before the session are considered used and are non‑refundable.

4. Refund Policy

All services are non‑refundable once:

The session has taken place, or
A personalized sleep plan or guidance has been delivered.

For full details, please see our Refund Policy page.

5. No Guarantees

Every child and family is unique. While Naps & Snoozes provides development‑led, gentle guidance, we cannot guarantee specific sleep outcomes. Results depend on your child’s development, temperament, environment, and consistency with the plan.

6. Client Responsibilities

By booking a service, you agree to:

Provide accurate information about your child
Follow safe sleep guidelines
Communicate honestly during the support period
Use the guidance responsibly and within your comfort level

You understand that you are responsible for decisions regarding your child’s care.

7. Privacy & Confidentiality

Your personal information is kept confidential and used only to provide services. For full details, please see our Privacy Policy.

8. Website Use

All content on this website—including text, images, branding, and materials—is the property of Naps & Snoozes and may not be copied, shared, or reproduced without permission.

9. Limitation of Liability

Naps & Snoozes is not liable for:

Any outcomes resulting from the implementation of sleep guidance
Any injuries, incidents, or issues related to unsafe sleep practices
Decisions made by the parent or caregiver

Parents and caregivers are responsible for ensuring safe sleep environments at all times.

10. Updates to These Terms

We may update these Terms & Conditions at any time. The most recent version will always be posted on this page.

11. Contact

If you have questions about these Terms & Conditions, please contact me:

Email: napsandsnooze@gmail.com